FAQ

FAQ on Our Baked Creations

Hi Everyone,

Thank you for taking the time to read this and your interest in vegan confectionery. Please take your time to read the information below so as to ensure that you have an enjoyable experience with us.

FAQ

1) Do you use eggs or dairy in your baking?

Nope! Our products are egg and dairy free and do not include animal derived ingredients as well. 

2) Do you use organic ingredients? 

Yes, our cakes are easily 80 to 90% organic. We use organic unbleached flour, organic raw cane sugar, organic soy milk, organic canola oil, sea salt, baking powder and baking soda in most of our cakes. Depending on the flavour we add cocoa powder and other flavouring agents such as fruit purees etc. We are continuously sourcing for more wholesome and organic ingredients for our baked confections. 

3) Are your cakes diabetic friendly and gluten-free?

At the current moment, we do not offer diabetic friendly or gluten-free cakes. Our main focus is to offer affordable, wholesome and delicious vegan alternatives to traditional baked goods. 

4) I’m allergic to soy/nuts/certain ingredients Do you offer alternatives?

Yes, we do offer alternatives to soy for no additional charge (please order ahead as we need to specially get the ingredients). However, please note that our kitchen is not nut-free but we can make nut-free products. As much as we source for vegan options for our ingredients, it in inevitable that some ingredients are processed in facilities that also process wheat, dairy, eggs, nuts and soy. If you have a serious allergy, please proceed at your own discretion. 

5) How about fondant cakes/customisations?

We can do simple customisation like adding names or very simple cream decorations. At the moment, we are not able to do fondant cakes as it is too time intensive. Please email for further discussion. 

6) How much lead time do you need?

Please provide at least five days lead time. However, we might sometimes be able to accept last minute orders (no added charges) so please drop an email or SMS/Whatsapp 9005 7385 to check on availability.

7) How to make payment?

For large orders, we request payment/deposit to be made ahead. For self-collection, cash on delivery is accepted. 

8) Where is the venue for self-collection?

Cakes can be self-collected at 1, Flora Drive, off Loyang Avenue.

9 ) Do you do delivery? 

I am unable to do personal delivery as I have a young child at home. Hence, we are engaging a third party despatch company to do delivery on our behalf. Please note that this is a value add service and we do not recieve any benefits/profits from the company. The delivery charges per point are:  West area/Sentosa/CBD area :$25, the rest of Singapore: $20. 

Do you have any other questions that are not answered here?  Please feel free to drop us an email at halimah.i@gmail.com 

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